About Silent Glide Canoe and Kayak Shop LLC

About Silent Glide Canoe and Kayak Shop

The Silent Glide Canoe and Kayak Shop LLC opened for business in 1997 and snce then every aspect of the business has been and will continue to be improved. We carry many accessories, a large inventory of canoes and kayaks and provide a growing list of services - including paddling instruction, on-the-water demos and personal, one-on-one service by appointment. We are still a small, Northwoods business where you will receive personal attention and are welcomed as a friend. Thanks for visiting our web site and be sure to watch for our specials.

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Meet the Owner

Hi,

I am Dan Renzoni, the owner of the Silent Glide Canoe and Kayak Shop LLC. I have been paddling since I was a Boy Scout in 6th grade; as of 2005, that was 43 years ago.

I have paddled canoes and kayaks in very small local creeks and in the big waters of Lakes Superior, Michigan, Nipigon, the Boundary Waters Canoe Wilderness and other places in Wisconsin, Minnesota and Ontario.

My other occupation is a University of Wisconsin Extension 4-H Youth Development Agent. In that position I have led youth and adults on weeklong wilderness canoe trips and other shorter trips. Leadership development is a big part of what I do. In 2001 I organized, with the considerable help of several 4-H Agents, a full length, 42 day, canoe trip of the Wisconsin River. Over 265 youth and adults participated in some part of it. Some did the whole trip.

I recently completed the ACA Basic Sea kayak instructor certification and have a current Wilderness First Responder certification. I regularly instruct individuals and groups. I love solitude, "bad" weather (good weather too) and good paddling buddies.

I like to paddle and talk about paddling. These are the main reasons I got into the business back in 1997. It also helps me get gear cheap and to help youth groups get started in paddling. I am pretty good at helping some folks with aches and pains to enjoy paddling more. I believe in protecting the environment.

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Customer Satisfaction:

I promise to always be reasonable in an effort to provide great service and products that fit the needs of the paddle sports customer. To do this some of my guidelines are:

• If you purchase a new canoe or kayak from Silent Glide Canoe and Kayak Shop you will receive at least a 12% discount on accessories for one full year.
• If you purchase a plastic kayak or Royalex canoe from Silent Glide Canoe and Kayak Shop and decide to upgrade to a Composite kayak or Kevlar or graphite canoe within two years of purchase, I will apply the full purchase price of your trade in toward the full cost of the new kayak or canoe. This assumes the trade is in reasonably good condition.
• When you purchase a new canoe or kayak from Silent Glide Canoe and Kayak Shop, you and a partner of your choice are entitled to a 11/2 hour* free lesson *on a nearby lake.
• We will ask you questions about your skills, experience and intended uses. I will encourage you to try out the boats and accessories that fit your needs and skills.
• If you purchase accessories from Silent Glide Canoe and Kayak Shop and decide after use that you need a different size or model and it is in like new condition, you may return it for full credit toward any like accessories.
• We will always treat your requests for service after the sale with high priority.
• We will respect you and your right to privacy.
• We will not use high-pressure sales tactics or "bug" you after a visit or call.